Educational activities continue with two leading management simulations, the Cornell Hotel and Restaurant Administration Simulation Exercises, CHESS and CRASE.
Gabriele Piccoli and Alex Susskind, a professor at Cornell University, are giving lectures on two main modules called CHESS and CRASE. This session week starts with Chess Business Game (Competitive Hospitality Education Simulation Series), a real-time business simulation of a hotel rooms division. Participants in the Chess exercise experience the most challenging decision-making scenarios under the pressure of a real-time clock. As in the real world, there are no “required” decisions, but decisive action on the part of a participant allows them to seize fleeting opportunities that might very well pass others by.
Chess is a complete educational system, consisting of the real-time, web-based simulation software, documentation, and collateral materials, such as screencasts and downloadable files.
It follows the Crase module (Cornell Restaurant Administration Strategic Exercise), it examines the key success factors behind foodservice management connecting the interrelated elements of marketing, operations, and finance with a shared emphasis on tactical and strategic issues and problem solving. Students learn by engaging in a series of team-based managerial and operational decisions.